HR Manager & Operations Manager

Do you want to join a rapidly growing organization and play a key role in its future development? We are looking for an HR & Operations Manager to support the expansion of an international retail group active in Belgium and Luxembourg. Following a recent acquisition, the organization is being rebuilt and aims to double its presence by 2030. The internal culture is characterized by a strong team spirit, the will to move forward together, and an inclusive working philosophy. You will be part of a human-sized structure where versatility, pragmatism, and strong listening skills are essential. You will join an HR team of 3 people and report directly to the General Manager.

Your responsibilities as HR & Operations Manager

Human Resources & Social Relations

• Define and implement a structured HR policy adapted to future growth.

• Manage social relations (Belgium & Luxembourg) and act as the main contact with social partners.

• Develop and monitor social KPIs (absenteeism, performance, etc.).

• Support recruitment and onboarding processes.

• Implement and monitor internal communication.

Operations & Facilities

• Oversee insurance and building management.

• Handle administrative tasks related to stores and provide support to management.

• Contribute to social cost control and process optimization.

Profile of the HR & Operations Manager

• At least 5 years of experience as an HR Generalist.

• Solid knowledge of Belgian labor law (Luxembourg is a plus).

• Fluent in both Dutch and French.

• Ability to work independently, with both a strategic and operational approach.

• Humble, attentive, with perspective and a real team spirit. Curious and open-minded, you foster an inclusive and positive work environment.

What we offer

• A high-impact role in an organization that is rebuilding itself, with strong growth prospects.

• An attractive package including:

  • Company car and mobile phone.

  • Group and hospitalization insurance.

  • Meal vouchers.

  • 35-hour working week with a strong work-life balance.

Robert Walters is the trading name of Robert Walters People Solutions NV. All legal requirements can be found here.