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Services

Belgium’s leading employers trust us to deliver fast, efficient hiring solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources

Read more
About Robert Walters Belgium

For us, recruitment is more than just a job. We understand that behind every opportunity is the chance to make a difference to people’s lives

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Belgium

Learn more
Contact Us

Truly global and proudly local, we’ve been serving Belgium for over 30 years with offices in Antwerp, Brussels, Ghent, Groot-Bijgaarden and Zaventem.

Get in touch

It First Line Support

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An exciting temporary part-time opportunity is available for an experienced IT Support professional to join a collaborative team within the European industrial sector. Based in Brussels, this position offers a competitive salary package and the chance to contribute to a key industry that impacts daily life. The successful candidate will play a crucial role in providing efficient technical support and ensuring seamless operations for users.

The IT Helpdesk Support will be responsible for:

  • Handle first-line IT support requests through a ticketing system or direct calls (phone, MS Teams).
  • Conduct an initial assessment of requests to prioritize urgency.
  • Resolve straightforward issues independently or escalate complex cases to senior team members.
  • Troubleshoot and resolve technical problems remotely or on-site.
  • Communicate effectively with users, understand their challenges, and explain solutions clearly.
  • Maintain a professional and user-focused approach, demonstrating empathy and patience while addressing concerns.

Profile of ideal IT Helpdesk Support :

  • 1-2 years of experience in IT support or a similar role.
  • Solid knowledge of Microsoft Windows 11 and the MS Office 365 suite, with a strong focus on MS Teams.
  • Ability to resolve common issues with PCs/laptops, including software configurations, network settings, printing, Wi-Fi, and audio/visual setups.
  • Exceptional attention to detail and problem-solving skills.
  • Fluency in English is required; additional European languages are an advantage.

Offer for the client :

  • A competitive salary package complemented by benefits such as meal vouchers.
  • A part-time position (50% to 60% per week)
  • A temporary contract until December 2025.

Not the job you were looking for? Maybe you know someone in your network who might be interested. Refer them to Robert Walters and get rewarded.

Robert Walters is the trading name of Robert Walters People Solutions NV. All legal requirements can be found here.

Contract Type: Temporary

Specialism: Sales & Marketing

Focus: Customer Service

Industry: IT

Salary: €2,800 - €4,000 per month

Workplace Type: On-site

Experience Level: Entry Level

Language: English - Bilingual

Location: Brussels

Job Reference: 2LJW9Q-7770D918

Date posted: 1 July 2025

Consultant: Glenn Francois