Interim Operations Change Manager

Our client, an insurance company located in Brussels, is urgently looking for a self-employed interim Operations Change manager for a period of 6 months.

The Interim Manager’s key responsibilities will include:

• Review the set-up of the operations department (front office / back-office / claims)
• Review of existing processes and increase efficiency
• Improvement of the overall service proposal
• Definition & implementation of KPI’s
• Manage the change process (transition) towards a more client centric organisation

The key qualifications required for this interim management job:

Profile of the the ideal candidate :

• Change manager in a service company, ideally in the financial services sector (banking/insurance)
• Knowhow & experience in the development of client oriented processes
• People management
• Strategic & tactical insights
• Experience with definition & implementation of KPI’s
• Stakeholder management
• Strong personal & communication skills
• Can-do attitude
• Languages : French, Dutch & English

If you are an Interim Manager eager to take on this challenging assignment, send us your resume today.

Robert Walters Belgium is acting as an Employment Business in relation to this vacancy.