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The role of the manager in a hybrid work world

The advent of hybrid working brings new challenges for managers. After all, a hybrid working model requires a different way of managing. How do you lead and coach a team that alternates between working from home and the office? International recruitment firm Robert Walters lists some tips.


First of all, it is important to create an atmosphere of mutual trust. Therefore, when assessing your team members, focus on the results rather than the 'how', 'where' and 'when' of their performance. This will show your employees that you have confidence in their way of working, even when they are not in the office. 


Flexible working hours and work locations are a real added value for many employees, but it is important that teamwork does not suffer. Therefore, draw up a clear guideline with guidelines on communication. When do (online) meetings take place? In which cases should you communicate via e-mail, chat or telephone? By making clear agreements about this, you can work together efficiently and avoid any frustrations.

Make sure that every team member has the necessary tools and materials available to switch smoothly between office and home working. 


Keep it cozy

Also pay some extra attention to the atmosphere in the office. On the days your employees come to work, they need a good chat with colleagues. Team-building activities or joint outings outside working hours are also welcome to compensate for the lonelier home-working days. 

Personal attention

Provide enough one-on-one conversations with your team members so that everyone feels heard and understood. It is important that remote workers remain equally engaged, and do not feel disadvantaged compared to colleagues who do come to the office every day. 

Clear boundaries

Finally, make sure that work-life balance is maintained among your employees. The use of mobile technology threatens to blur the line between work and private life. This can have negative consequences on the stress level or productivity of your team members. Therefore, advise them as much as possible not to call or email outside office hours, and set a good example yourself.

More information

 If you're looking for new talent for your team, upload your vacancy or contact one of our offices. Download our digital Salary Survey tool to benchmark your team's salaries. 

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